Field Operator - Brazil

We’re hiring for Field Ops in Brazil. Contributors and businesses across your territory record real data for us every day. Your job is to keep that engine running: phones and specialized hardware deployed, recordings flowing, blockers cleared before they cost us a single hour.

What is Hub? AI and robots learn how humans actually live from data that does not exist online: how people move, use their hands, and get things done. Real people capture it with specialized hardware, 6-camera rigs, tactile gloves, phone mounted on a headstrap, etc. We turn it into the training data that top AI labs and robotics companies rely on. Hub is backed by Y Combinator and top VCs, raised $20M+ over the last months.

The Brazil operation is where a lot of that data gets made. Contributors and local businesses record every day across São Paulo. It is growing fast, and it needs someone on the ground keeping it healthy. That someone is you.

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🎯 Why This Role Exists

A phone that stops recording is data we lose. A business with bad internet is a deadline at risk. A contributor stuck on a problem is money left on the table.

Keeping the São Paulo operation healthy is a full time job that nobody owns yet. That is the role. You are Hub's person on the ground, the human link between our operation and the people producing the data. You work directly with Pedro, who runs Brazil operations.

This role is built to grow. You start by doing the dirty work yourself and learning the operation by hand. You turn what works into a process that can be copy pasted, a system another operator could pick up and run. Then you help build the team to run it across Brazil at scale.

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💪 What You Own

You own the full lifecycle of every business in your territory, end to end. Auto shops, manual labor businesses, workplaces of every kind.

Receive or close a newly signed business → prepare and account for every kit → deploy onsite → train the workers → verify the first accepted recordings → improve → reach stable weekly production → then repeat at the next business.

That loop is the job, and it moves fast. These are the numbers on you:

Time from signed site to deployment. How fast you get a new business live. Time from deployment to first verified hour. How fast a site starts producing real data. Percentage of deployed kits recording this week. Every kit in your territory, actually running. Weekly verified hours per site. Stable, repeatable production, not one good week. Reactivating stalled sites. When a business goes quiet, getting it back online is on you.

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📅 Your First 30 Days

This role moves fast. You own real sites within your first week, not your second month.

Week 1. Into the field immediately. Set up your own kit, shadow a live deployment, and take the keys to your first businesses. You learn by doing, at pace.

Weeks 2 to 3. You are running your own sites now. Deploying kits, training workers, chasing the first verified hours, clearing every blocker between a signed business and stable production.

Week 4. Every site you own is producing verified hours on a weekly rhythm. You know your numbers cold, stalled sites are back online, and you are already onboarding the next businesses.

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🙌 Who You Are

We hire on drive, not resume. One thing matters most: you are hungry, young, and motivated enough to own an operation with little hand holding.

Based in São Paulo, ready to spend most days in the field. Not remote. Driver's license and access to a car. Hub covers fuel, mileage, and hotels for fieldwork. Brazilian, native in Portuguese. You build trust with local owners face to face. Conversational English. You coordinate with our US team, so you communicate clearly. Perfect fluency not required. Proactive. You move before being told. You solve, not just report. This can be your first real job if the drive is there. Process-driven. You look at a messy operation and build a process that makes it run better. You do not just fix