User Experience Designer

This role is for one of Weekday’s clients Salary range: Rs 5500000 - Rs 8700000 (ie INR 55 - 87 LPA)

Min Experience: 12+ years Location: Bengaluru, Karnataka, India JobType: full-time

We are looking for an experienced User Experience (UX) Designer to own and drive end-to-end, research-led experience design across enterprise architecture products, tools, and services. This is a senior individual-contributor role focused on understanding user needs and translating research insights into intuitive, accessible, inclusive, and effective digital experiences. The ideal candidate will bring strong expertise in user-centred design, human-centred design, service design, interaction design, and information architecture, along with a good working knowledge of enterprise and solution architecture. You will collaborate closely with architects, engineers, product managers, and governance stakeholders to ensure that complex architecture products and services are easy to understand, navigate, implement, and use. Requirements Key Responsibilities User Research and Experience Design - Own research-led UX design for assigned products and services, ensuring user needs inform product priorities, journeys, and delivery decisions. - Plan and conduct user interviews, contextual research, surveys, and usability testing. - Translate research findings into user needs, personas, journey maps, service blueprints, and experience principles. - Develop information architecture, task flows, wireframes, interaction specifications, and low- to high-fidelity prototypes. - Continuously refine designs based on research evidence, user feedback, and usability findings. Experience Quality and Accessibility - Review architecture journeys, tools, interfaces, and artefacts for usability, accessibility, consistency, and clarity. - Conduct heuristic evaluations and accessibility reviews, identifying experience gaps and recommending improvements. - Validate keyboard navigation, focus order, screen-reader support, colour contrast, and content clarity. - Ensure experiences account for cognitive load, inclusive language, privacy, trust, transparency, and appropriate human oversight. - Work with accountable teams to resolve usability and accessibility issues before release. Cross-functional Collaboration - Partner with architects and engineers throughout discovery, design, implementation, testing, release, and continuous improvement. - Translate research evidence into clear design requirements, backlog-ready user stories, and measurable acceptance criteria. - Assess technical feasibility and collaborate with architecture teams to balance user needs with integration, data, security, and engineering constraints. - Provide developer-ready specifications and conduct design quality assurance during implementation. - Coach architects and engineers on research, inclusive design, accessibility, and service design practices. UX Across Enterprise Architecture Functions Reference Architecture - Define and maintain user-centred architecture principles, experience patterns, personas, journey views, and service blueprints. - Make architecture content, capability models, standards, and target-state designs understandable through effective information architecture and visual communication. - Identify fragmented journeys, inconsistent terminology, and unnecessary user effort, recommending reusable improvements. Architecture as Code - Design self-service architecture journeys that help developers easily discover and apply standards, patterns, catalogues, and automated guidance. - Shape the information architecture, interaction patterns, and content design of enterprise architecture and API catalogues. - Prototype and evaluate automated design creation and review experiences, ensuring outputs are understandable and actionable. - Define UX acceptance criteria for AI-generated guidance, errors, exceptions, approvals, and human-review checkpoints. Incubation Products - Lead discovery and experienc