Recoveries Account Executive

WE’RE ON A MISSION TO BACK THE UK’S SMALL BUSINESSES LIKE NO ONE ELSE 🚀

Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.

At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.

We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.

The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈 Come and join a mission that matters!

[Read our Impact Report https://www.fundingcircle.com/uk/impact] | [See our Trustpilot https://uk.trustpilot.com/review/fundingcircle.com]

THE ROLE ⚡

📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + Benefits

You’ll be managing a portfolio of defaulted loan accounts, negotiating repayment arrangements to recover outstanding debt and achieve positive outcomes for Funding Circle’s Investors

- Manage a portfolio of defaulted loan accounts, negotiating repayment arrangements to recover outstanding debt and achieve positive outcomes for Funding Circle’s investors

- Build trust and rapport with borrowers and guarantors to understand their financial situations and work with them to find sustainable repayment solutions

- Demonstrate strong investigatory and analytical skills to achieve maximum but cost-effective recoveries

- Support with focused campaigns and initiatives to drive performance and investor returns

- Liaise with instructed third parties and professional advisors, including solicitors, debt managers and insolvency practitioners

- Work closely with our in-house Collections, Litigation & Business Support Teams in appropriately servicing the interests of Funding Circle’s customers

WHAT WE’RE LOOKING FOR 🌱

We value deep expertise, but a growth mindset and good energy are what really make our team click. We’re a group that chooses to lift each other up and think smart every day.

- Proven experience in Collections, Recoveries, or Credit Control, demonstrating relevant skills and knowledge

- Results-oriented and competitive: Experience in consistently achieving targets, SLAs, and KPIs while striving for continuous improvement

- Organised with great attention to detail and the ability to use multiple systems concurrently in the workplace

- The ability to empathise with borrowers and the commitment to assist them in solving issues through your first-class customer service skills

- Highly self-motivated and resourceful, with a proven track record of working independently and finding effective solutions to complex problems

- Able to proactively identify ways to use Generative AI to streamline your daily tasks and improve your personal productivity

- Confident using approved AI tools safely and effectively to enhance your output and find a better way of working

We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.

WHY JOIN US? 💜

We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us!

Our Circler Proposition focuses on five areas:

- Flexibility: We provide a benefit allowance you can tailor to your own life and family.

- Health: This includes private medical and dental, health assessments, and access to a digital GP.

- Wealth: We offer life assurance, share s