Director, Hardware Quality Engineering

Bevi is on a mission to transform how beverages are delivered and consumed. Our connected beverage platform eliminates the need for single-use bottles and cans, making it easy, fun, and sustainable to stay hydrated. As the category leader in IoT-enabled beverage technology, we're building a future where Bevi machines are everywhere people live, work, and connect. We've raised over $160M in venture capital, serve thousands of customers across the US, Canada, UK and Ireland, and we've been rapidly growing year over year, saving over 1 billion bottles from waste. In addition to driving hypergrowth with our current product line, Bevi is heavily investing in new product development.

We are seeking a strategic and hands-on Director, Hardware Quality Engineering to build and lead Bevi's hardware quality organization and shape the company's quality strategy across our product portfolio. This leader will develop a strong, self-sufficient team and drive the long-term roadmap for product reliability, supplier quality, and field performance, ensuring Bevi's systems deliver an exceptional customer experience and operational excellence at scale.

You'll lead and grow a team of quality engineers and technicians, including hiring into open roles, and work closely with senior leaders in Hardware Engineering, Software, Manufacturing, Supply Chain, and Operations. The ideal candidate is a builder and a coach who has a track record of growing engineers into stronger contributors and leaders, combined with deep technical expertise and the ability to influence at the executive level.

Your Day to Day

- Build the team: hire into open roles, set clear roles and career paths, and create a culture of accountability, data-driven decisions, and continuous improvement

- Coach and mentor quality engineers and technicians through regular feedback, stretch assignments, and hands-on guidance, so the team can own problems end to end

- Set the vision and strategy for hardware quality across design, manufacturing, and field performance to support Bevi's growth and product roadmap

- Partner cross-functionally with Engineering (hardware, firmware, and software), Manufacturing, and Supply Chain leadership to ensure quality and reliability are embedded early in product design and supplier selection

- Partner closely with the Director of Test & Reliability so reliability findings feed directly into quality systems, supplier actions, and field improvement

- Own quality deliverables at each NPI phase gate, including quality planning, first article inspection, and launch readiness

- Establish and scale quality systems and processes that enable global manufacturing readiness, including supplier qualification, process capability, and failure analysis

- Drive systemic root cause analysis and corrective/preventive actions (8D, RCCA) for complex product and supplier issues, including issues that cross hardware, firmware, and software, using data to guide prioritization and improvement

- Oversee supplier and contract manufacturer quality performance, including audits, scorecards, and escalation management

- Monitor and drive key metrics for warranty, RMA, and field performance to ensure Bevi's hardware meets and exceeds customer expectations

- Represent Quality Engineering in cross-functional reviews and executive discussions, providing clear, data-backed insights and recommendations

Requirements

- Passion for building world-class products and systems that delight customers and scale reliably

- Proven track record of hiring, coaching, and developing quality engineers, including growing people into larger roles

- Proven success leading hardware quality or reliability engineering at the Director or senior manager level in a high-growth or consumer hardware environment

- Strong foundation in quality engineering principles (FMEA, GR&R, SPC, DOE, reliability growth modeling, etc.)

- Demonstrated experience with electromechanical systems, consumer electron