Principal Research Strategist (San Francisco)

PRINCIPAL RESEARCH STRATEGIST

Be the face of Conveo's Insight function in the US: the research expert our biggest clients call first, and the commercial partner who helps us win our largest deals. You'll be based near San Francisco, with regular in-person time with the West Coast team. Client travel expected.

ABOUT CONVEO

Conveo is the AI research platform enabling fast, affordable, and high quality consumer / B2B research. Global brands like Unilever, Google, and Orange use our AI video interviewer to generate insights across marketing, product, and research teams.

THE CONTEXT

AI moderation is changing what research can do. Qual depth at quant scale, in days rather than months. Our US client base is growing fast, and the question our biggest clients now ask is no longer "does AI moderation work?" but "what can we do now that was never possible before?" Answering that question, rigorously and commercially, is how we win and grow our most important accounts.

That is why we're hiring a Principal Research Strategist for the US. You'll be the face of Conveo's Insight function in the market. Every major US client will know you. You'll touch all of them, their biggest projects, and their biggest initiatives. You'll work side by side with Sales on our largest deals, with Marketing to build our brand, with Product to invent new methodologies, and with our Research Impact team to crack the hardest client problems.

You’ll spend roughly 70% of your time winning and designing big client programmes with Sales, and ~30% on product, marketing and researcher support.

This is a role with a real say in the strategy of the whole business. It is not for someone looking for a 9-to-5. It's for someone who wants more impact than they've had at any company before.

YOUR MISSION

1. DESIGN RESEARCH THAT SETS THE STANDARD FOR AI MODERATION

You are the methodological authority. When a client has a hard research problem, you design the answer, and it is both innovative and rigorous.

- Design methodologies for our clients' most important programs, especially ongoing listening programs and trackers

- Bring quant rigor to AI-moderated research: sample composition, quotas, weighting, statistical testing, and consistency over time

- Solve clients' most difficult research challenges within the context of Conveo's AI moderation platform

- Combine approaches like MaxDiff, conjoint, price testing, JTBD, and A&U with AI moderation in ways that weren't possible before

- Set the methodological bar for how Conveo research is designed, run, and reported

2. BECOME THE TRUSTED INSIGHT PARTNER TO OUR BIGGEST CLIENTS, AND HELP CLOSE OUR BIGGEST DEALS

You build relationships so close that clients come to you as their insight expert, whether the question is about Conveo or not.

- Own senior relationships with insight leaders and executives at our largest US accounts, up to C-suite

- Be involved in every major client's biggest projects and initiatives

- Partner with Sales on our largest deals: discovery, solution design, pitching, and closing

- Shape proposals that turn a first study into a multi-year, multi-team program

- Spot expansion opportunities early and bring them to the commercial team

3. BUILD CONVEO'S BRAND AS THE MOST TRUSTED VOICE IN AI MODERATION

With Marketing, you make Conveo the name the US insights industry trusts when it comes to AI moderation.

- Represent Conveo on stage at major industry conferences and events

- Lead thought leadership: talks, webinars, articles, and points of view on the future of research

- Publish research-on-research that proves the quality and validity of AI moderation

- Build a personal profile in the US insights community that elevates Conveo with it

4. INVENT WHAT'S NEXT WITH PRODUCT AND RESEARCH IMPACT

You bring a creative, builder mindset to what research can become, and you raise the bar across the team.

- Work with Product to build new features and invent brand-new