Sales Strategy and Operations | Channel Programs Specialist

Who We Are

Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.

You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.

Overview

Verkada is a 100% channel-driven business. Our partners are foundational to our growth strategy and to delivering exceptional customer experiences. As Verkada continues to scale, we are launching a new Partner Program to deepen our alignment with our most strategic partners. In this role, you will be part of the team responsible for ensuring the success of our Partner Program while driving operational and process improvement initiatives.

Additionally, as a member of Sales Strategy and Operations, you’ll be part of the team at the nexus of strategic decision-making in Verkada’s 1,000-person sales organization. You will have an integral role in driving the insights and operations that enable Sales to run better, faster, and smarter.

Responsibilities

- Ensure the integrity of our partner-sourced business. One of the key ways our partners enhance our growth is through Deal Registration - leads that our partners bring to us. In your role as Channel Programs Specialist, you will own the audit and compliance function for our Deal Registration process, ensuring that our partner-sourced business is a reliable source of revenue for Verkada.

- Support ongoing data accuracy and cleanliness. Own our Deal Registration process from a data accuracy standpoint and run point on all data integrity efforts including data audits, recategorizations, and backfills. Work closely with the Channel Operations team to measure partner compliance with our Partner Program membership criteria, including tracking of all key performance indicators.

- Collect and analyze data on our Channel organization. Run ad-hoc reporting and analyses to understand trends in our Channel business. Prepare summary presentations for Sales Operations and Channel leadership.

- Implement and reinforce Channel policies. Partner closely with our Channel leadership team to implement policies that enhance growth and scalability of our Channel organization and execute policy compliance.

- Design and implement streamlined operations processes. Partner with Verkada’s Channel Operations team and developers to configure, test, and implement new workflows that integrate critical Channel data into our CRM and Partner Portal.

Requirements

- Ability to work in a fast paced, often-changing environment.

- Outstanding interpersonal skills. You work well on teams and are comfortable speaking with stakeholders of all backgrounds.

- Extreme attention to detail.

- Excellent organizational skills with an ability to tackle large volumes of data review with efficiency and accuracy.

- Experience building out future-proof processes, procedures, and workflows.

- Exceptional written, presentation, and verbal communication skills.

- Strong Excel skills with experience using formulas (lookups, index match, countifs, sumifs, etc.) Google Sheets experie