Senior People & Culture Business Partner

In the time it takes you to read this job description, RapidSOS will have handled ~1,380 emergencies.

At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We’re in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of trust and safety, pioneering, urgency, and purpose over pride, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact.

RapidSOS is the leading public safety AI company that unlocks mission-critical intelligence for emergency response. It harnesses artificial and human intelligence to fuse life-saving data from the world’s largest safety network, which includes over 700M+ connected devices and 200+ global technology companies. This intelligence is delivered to 23,000+ federal, state, and local agencies, serving one million first responders. RapidSOS has supported over one billion emergencies in 16 countries, powering RapidSOS HARMONY, the first purpose-built AI for public safety, designed to save critical time by automatically detecting emergencies, unifying real-time data and video streams, and coordinating a faster, more effective response. Learn more at www.RapidSOS.com.

What this role is about

As our Senior People & Culture Business Partner, you will work closely with the leaders of our Business Units to build the teams, leadership capability, and organizational effectiveness needed to achieve their business goals.

This is a strategic, hands-on role requiring a deep understanding of the business, its priorities, and challenges. You will be a trusted advisor and constructive challenger, using your business understanding, people expertise, and sound judgment to influence decisions about how we organize, lead, develop, and support our people.

A key measure of success will be the capability of the leaders you support. You will help leaders confidently own their people responsibilities, make thoughtful decisions, and build high-performing teams through practical advice, coaching, and strong People & Culture frameworks.

The role reports to the VP, People & Culture and works closely with Talent Acquisition, People Operations & Total Rewards, Organizational Capability, Finance, and Legal. As RapidSOS becomes increasingly AI-native, you will also help rethink how we work, using AI and technology to simplify routine activities and create more capacity for meaningful business partnership.

What you will do

Strategic Business Partnership

- Build trusted relationships with Business Unit leaders, developing a deep understanding of their strategies, business performance, priorities, and challenges.

- Translate business priorities into practical people and organizational plans, proactively identifying workforce, leadership, and capability needs.

- Act as a strategic advisor and constructive challenger, helping leaders navigate complex decisions and take accountability for outcomes.

- Use workforce data and business insights to identify risks, challenge assumptions, and recommend improvements to organizational effectiveness.

Organization Design & Workforce Planning

- Translate EOS business plans and priorities into workforce and organizational requirements, identifying the talent, capabilities, and structures needed to deliver them.

- Partner with leaders on workforce planning and organization design, including future capacity, critical roles, capability gaps, accountabilities, decision rights, and spans of control.

- Guide role scoping, job leveling, job descriptions, and headcount requests in partnership with Talent Acquisition and People Operations & Total Rewards.

- Advise on compensation decisions, including offers, promotions, pay adjustments, and reviews, ensuring recommendations reflect performance, market data, internal equity, and establ