Corporate Security Investigations & Protective Intelligence Manager

🚀 Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our [values](https://www.whatnot.com/careersprinciples) and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the [fastest growing marketplaces](https://www.nytimes.com/2025/10/28/business/dealbook/whatnot-livestream-shopping-fundraise.html) and were recently named the [1 Best Startup Employer in America](https://www.forbes.com/lists/americas-best-startup-employers/) by Forbes. Check out the latest Whatnot updates on our [news](https://blog.teamwhatnot.com/) and [engineering blogs](https://medium.com/whatnot-engineering) and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

💻 Role

The Corporate Security Investigations & Protective Intelligence Manager will identify and investigate threats to our people, offices, and community.

- In this role, you will:

- You’ll sit within Whatnot’s Corporate Security team and work closely with Trust & Risk, Legal, People, CyberSecurity, and IT. You’ll be hands-on in the cases and the tools while also operating as the program owner.

🔐 What You’ll Do

Protective Intelligence & Law Enforcement Outreach Management

- Monitor open-source and platform signals for emerging threats, and deliver concise intelligence products to Corporate Security and business partners.

- In partnership with Trust & Risk and other members of the Threat Management team, determine when on-platform issues (harassing or threatening messages, escalating disputes, concerning behavior toward hosts, sellers, or buyers) could translate into in-person incidents, and collaborate on threat assessment and recommended response.

- Partner with Trust & Risk on escalation criteria and handoffs between platform enforcement and Corporate Security.

- Provide protective intelligence and threat assessments to support company events, executive protection, and high-profile business activities.

- Partner with Trust & Risk and Legal to map the landscape of law enforcement partners and playbooks for proactive law enforcement partnership.

Internal Investigations & Threat Management

- In partnership with the People and Legal teams, conduct internal security investigations.

- Support compliance with workplace violence prevention requirements, including SB 553 in California, in partnership with the Legal and People teams.

- Maintain rigorous evidence handling, documentation, and confidentiality standards.

- Establish processes for sharing investigative findings, threat assessments, and recommended security actions with appropriate internal stakeholders while maintaining confidentiality.

Case Management System (Build) & Investigative Tooling Management

- Design, build, and manage Whatnot’s investigations and case management system, a purpose-built alternative to platforms like Ontic, using internal AI tools to develop.

- Source, evaluate, and manage investigative and intelligence tools, such as Clear, TLO, or other public-records and OSINT platforms.

- Own vendor onboarding, budgets, contracts, and renewals. In partnership with the Cybersecurity and Legal teams, set permissible-use, privacy, and access standards so tools are used lawfully and consistently.

🌍 Location & Travel

This role will be based in one of the Whatnot hubs - NYC, San Francisco, Los Angele