Customer success jobs · United States
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82 new this week
Proton.ai
15 days agoEnterprise Customer Success Manager
As an Enterprise Customer Success Manager, you’ll own a ~$2.5M ARR book of enterprise and mid-market customers. One day you might be in a CEO’s office helping them craft their AI strategy. The next, you might be riding…
Cambridge, MA Series ASynthesia
15 days agoSolutions Engineer
As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success and Product Marketing to run discovery, deliver demos, scope POCs and design the technical solution for each deal. You…
Remote · New York City Series ESynthesia
15 days agoSenior Solutions Engineer
As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success, and Product Marketing to run discovery, deliver demos, scope POCs, and design the technical solution for each deal. You…
Remote · New York City Series E
Spur
16 days agoFounding Implementation and Ops Lead
Paxos Health https://www.paxoshealth.com/ is looking for a hands-on Founding Implementation and Ops Lead. As our first business hire, reporting directly to the CEO, you'll own the work that gets customers live on our…
New York City YC S24Cleo
16 days agoSolutions Architect Associate
Major retailers keep tightening their supplier compliance requirements, and small and mid-market companies often lack the staff or systems to keep up. The Solutions Architect is the technical owner of the sales cycle…
Chicago, Illinois GrowthAssistIQ
16 days agoImplementation Manager
Responsibilities Plan and execute product implementation at customer locations from discovery to live deployment, including but not limited to: Building and maintaining positive relationships with product end users and…
Remote · Columbus, United States Series ADoppler
16 days agoTechnical Customer Success Manager
$105K – $140K
You will be the driving force of our customer adoption and revenue growth, serving as the primary contact for our mid-market and small-business/startup customers. Your role extends beyond traditional account management…
Remote · Remote - USA YC W19Harvey
16 days agoCustomer Success Leader, Majors - Asset Management
$230K – $250K
You will help the team turn those priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we…
Remote · New York GrowthHarvey
16 days agoCustomer Success Leader, Majors
$230K – $250K
You will help the team turn firm priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we…
Remote · San Francisco GrowthVerkada
16 days agoFederal Solutions Engineer, West Coast
Verkada is seeking an Federal Field Solutions Engineer based in the Western US with experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance and Access Control. This individual will…
San Mateo, CA United States GrowthAnomali
16 days agoSenior Pre-Sales Solutions Engineer - SIEM/Security Analytics / CTI (Central/West)
Responsibilities: As a Senior Solutions Engineer specializing in Security Information and Event Management (SIEM), and Cyber Threat Intel (CTI),you will play a pivotal role in providing advanced pre-sales technical…
Remote · Dallas, TX Series D
Mintlify
16 days agoCustomer Success Manager
$140K – $170K
You'll be the person at Mintlify who knows where each of your accounts stands and has a plan to move it forward. You'll take accounts over from our Solutions Engineers at go-live, get customers enabled quickly, keep a…
San Francisco | New York City YC W22
Reality Defender
16 days agoSolutions Engineer
$165K – $190K
Deepfake detection is a new category, and most buyers are evaluating it for the first time. They need someone who can show them, on their own media and inside their own workflows, what our platform catches and how it…
New York City YC W22
Juicebox
16 days agoPortfolio Customer Success Manager
$140K – $190K
Our customers range from enterprise talent teams to startup founders, staffing firms, and VC talent partners. As a PLG business, customers start small and scale quickly, so you'll often be managing onboarding…
San Francisco YC S22Fivetran
16 days agoSenior Solutions Architect
We’re looking to hire a Solutions Engineer, Enterprise to join our Field Engineering team. As a Solutions Architect, you will be a trusted technical advisor to some of our largest and most strategic customers, helping…
Remote · Remote, New York
Confido
16 days agoHead of Customer Success
$202K – $242K
Serve as an executive sponsor and escalation point to ensure critical customer issues and roadblocks are resolved with operational rigor and quick turnaround Build, sustain, and inspire a world-class team of enterprise…
NYC Office YC S21
Qventus
16 days agoImplementation Success Partner
Our success in rapid scale across the globe is backed by some of the world's leading investors. At Qventus, you will have the opportunity to work with an exceptional, mission-driven team across the globe, and the…
Remote · Remote, United States YC W15Affirm
16 days agoImplementation Specialist I
This role requires candidates to be based in the Pacific Time Zone. Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is…
Remote · Remote USFora
16 days agoImplementation Specialist, Expansions
We're mission-driven and obsessed with our customers, and we believe humans and AI are both essential: the best work here comes from people and technology at their best, together. That's not just a philosophy about our…
New York City Series DJustworks
16 days agoManager, Customer Onboarding
As the Manager, Onboarding, you will lead and mentor a team who serve as the crucial initial point of contact for post-sales customers transitioning onto a new Justworks product. You will leverage your expertise to…
New York, New YorkDashlane
16 days agoCustomer Success Manager
We're looking for people who actively use AI tools to drive efficiency, creativity, and impact in their work. At Dashlane, we drive innovation and value learning, strive for excellence in everything we do, and thrive as…
New York, NY Series DSisense
17 days agoSolutions Engineer
This role offers a structured pathway to launch and accelerate your pre-sales career. You will partner directly with seasoned Sales Engineers and SE leadership who have scaled high-growth enterprise software companies…
Remote · United States Series F
Momentic
17 days agoSolutions Engineer
Momentic is building the definitive verification layer for software: an AI-native testing platform that helps engineering teams catch bugs before they ship. As AI accelerates software development, teams need a reliable…
San Francisco YC W24Minerva
19 days agoFounding Customer Success Engineer
$149K – $189K
It's a founding seat. Nobody reports to you on day one, and there's no playbook yet. You'll work most closely with our product and engineering team. Run the support queue. You own Pylon and our shared customer channels…
New York City Series AOnebrief
19 days agoSolutions Engineer
$180K – $220K
As a Solutions Engineer at Onebrief, you work where mission, engineering, and compliance meet. You'll own technical solution design and deployment readiness, translating customer requirements into secure, scalable…
Remote · United States | Remote Pre-seed
Checkr
19 days agoSolutions Architect
Reporting to the Senior Manager, Solutions Architect, you will lead and execute customer onboarding and technical delivery across Checkr's Guided API and partner integration programs. You will own a high volume of…
Denver, Colorado, United States YC S14Benchling
19 days agoCustomer Success Manager
$110,330 – $149,270
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new…
Remote · San Francisco, CA Series F