A/V Technician

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.

Saronic is a fast-growing defense technology startup focused on developing secure, mission-critical systems for our customers. Our operations depend on seamless communication and collaboration—both in person and across secure digital platforms. We’re looking for a skilled Audio/Visual (A/V) Technician who thrives in dynamic environments and is eager to support a fast-paced, high-impact mission.

The A/V Technician will play a vital role in maintaining and supporting our organization’s conference room and event technology. This role will provide hands-on assistance for meetings, executive events, and live productions across our campus. The ideal candidate is a proactive problem-solver with experience in A/V operations and a strong commitment to delivering exceptional user experiences.

Key Responsibilities:

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- Provide immediate, on-site assistance for A/V issues in conference rooms, huddle spaces, and large event areas.

- Support, maintain, and optimize A/V infrastructure, including Logitech, Huddly, and Microsoft Teams Room (MTR) systems.

- Configure and maintain Q-SYS audio DSP and control systems for conferencing and room automation.

- Operate, configure, and maintain video wall and digital signage systems across offices, production floors, and lab environments.

- Manage and organize A/V inventory and logistics across multiple facilities.

- Set up, operate, and dismantle A/V equipment for meetings, events, and live productions — including secure and executive sessions.

- Perform proactive system health checks, diagnostics, and preventive maintenance to ensure consistent performance.

- Troubleshoot complex A/V, network, and integration issues spanning hardware, software, and connectivity layers.

- Provide end-user support, training, and installation assistance for A/V and collaboration systems.

- Manage support requests and incidents through ServiceNow, ensuring timely updates and resolution tracking.

- Collaborate with IT, Facilities, and Security teams to ensure A/V systems are integrated, secure, and compliant.

- Produce and support podcasts, live streams, and internal broadcast events as needed.

- Participate in an on-call rotation for after-hours and weekend event or system support.

- Travel to remote offices, event sites, or production facilities (up to 25%).

Required Qualifications:

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- Minimum 3 years of experience in the Audio Visual field; IT experience is a plus.

- Hands-on experience with Logitech, Huddly, and Microsoft Teams Room (MTR) systems.

- Experience with Q-SYS audio DSP configuration, control, and troubleshooting.

- Familiarity with video wall and digital signage technologies and content management systems.

- Strong technical troubleshooting and problem-solving skills.

- Excellent communication, organization, and customer service abilities.

- Ability to remain calm and professional in high-pressure situations involving executives or government officials.

- Comfortable lifting and transporting A/V equipment (up to 50 lbs).

- Eligibility to obtain and maintain an active Secret security clearance.

Preferred Qualifications:

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- Experience supporting A/V systems in production or manufacturing environments, including factory floors, engineering labs, or test facilities.

- Familiarity with BrightSign or similar digital signage management tools.

- Working knowledge of networking fundamentals, PoE, and VLAN configuration for A/V systems.

- Background in podcasting, livestreaming, or video production.

- Experience suppo