Senior Manager, Paid Social

ABOUT QUINCE

Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast.

What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver.

OUR CULTURE

Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way – at a speed and scale unlike anything that’s been done before.

- We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA. Where conventional wisdom says you have to choose – soft or durable, speed or rigor, quality or price – we ask why that trade-off has to exist in the first place.

- Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths.

- Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory.

If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you.

THE ROLE

Senior Manager, Paid Social

We are seeking a Senior Manager, Paid Social to join our growing team.

Paid social is one of the main ways Quince finds new customers, and this role sits at the centre of it. As Senior Manager, Growth Marketing (Paid Social), you will own strategy, execution and optimisation across Meta and other social platforms for a set of Quince departments, turning business goals into efficient media investment and steady, scalable growth.

This is a hands-on, analytical role. You will manage significant media budgets against clear efficiency targets (ROAS, CAC and NC MTA ROAS), work out what is really driving performance, and work closely with creative, merchandising and analytics colleagues so that targeting and creative keep getting better. The role is critical to scaling our paid social acquisition engine.

Responsibilities

Paid social strategy and investment (the main focus of the role)

- Own paid social strategy and delivery for selected Quince departments across Meta, TikTok and emerging social channels.

- Manage and optimise significant paid media budgets to meet customer acquisition and efficiency targets.

- Monitor performance across campaigns, audiences and creative, and act quickly on what you find.

- Run a continuous programme of testing across audience segmentation, creative formats, messaging, bidding and budget allocation.

- Scale the campaigns that work, and deal with underperformance promptly.

- Adjust spend quickly in response to performance signals and changing product priorities.

Performance analysis and optimisation

- Analyse campaign results across different attribution frameworks.

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