Staff Site Reliability Engineer - AUS

About Teleport

Don't wait for the future of infrastructure. Be part of it.

Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.

Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.

ABOUT THE ROLE

Teleport Cloud takes our traditionally open-source and enterprise access plane and provides a SaaS option for our customers to adopt.

As such, our team is building our production and software as a service infrastructure from scratch. We tackle the hard problems that allow our customers to trust us for secure and reliable access to their infrastructure.

Excellent security is table stakes; a security breach can compromise our customers' infrastructure. We must also balance security with maintaining productivity and building a compelling product offering for our customers.

Most of the code you will write will be written in Go. We strongly encourage you to explore our GitHub Repo https://github.com/gravitational to get a taste of what we are building.

Important information

- We require to be in-person in our San Francisco Bay Area office for the onboarding week.

- We conduct background checks.

WHAT YOU'LL DO

- Re-engineer the core teleport product to scale globally and optimize routing latency for teams distributed around the world

- Re-write portions of the core Teleport product to enable our goals for the cloud product

- Build out our monitoring and observability stack to alert us to production issues and minimize false positives so we can all get a good sleep at night

- Work on automation to tackle and eliminate the highest toil activities

- Execute on traditional operation challenges, such as patching, scaling, backup and restore, disaster recovery, and more

- Investigate the outages and incidents our customers experience with our product

- Participate in the on-call rotation to ensure 24/7/365 system uptime.

WHAT WE'RE LOOKING FOR

- Willingness to collaboratively work with Teleports’ engineers on coding challenge in Go https://github.com/gravitational/careers/blob/main/challenges/sre/challenge.md as part of the interview process.

- 8+ years of progressive experience in Software Engineering and/or SRE/DevOps roles.

- Strong experience in Linux systems, networking, containers, and troubleshooting.

- Have solid Go and production Kubernetes development experience.

- Technical leadership experience.

- Strong experience developing scripts, automation, submitting patches to the product codebase, or building tooling that incorporates AI agents into operational workflows.

- AWS Cloud experience is preferred, GCP experience is acceptable.

- Systems Observability tools: Prometheus, Grafana, Loki etc.

- Operate and support the observability platform to maintain visibility and reliability.

- Experience operate in a team where sound security choices are critical, and where reasoning about correctness and system invariants (e.g. formal or property-based methods) is valued.

- Intellectual curiosity and a willingness to master new technologies.

- Transparency, honesty, and a no-ego mindset.

- Excellent communication skills.

HOW WE HIRE

Our process is designed to be straightforward and respectful of your time. We skip performative rounds and focus on what matters: understanding how you think and what you can do.

For this role, we use a take-home challenge that mirrors real work at Teleport — on your time, your way. You'll have support from the team throughout.

1. Zoom meeting with a Teleport recruiter. You’ll learn about the company, our products, compensation philosoph