Technical Product Marketing Manager

ABOUT GIGS

At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.

Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.

Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.

If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.

THINGS WE CARE ABOUT

We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.

- Speed. We move and we ship. We set bold deadlines and treat every week like it matters.

- Ownership. If you see something broken, fix it. We don't wait for permission.

- Customer Obsession. Our customers' product is our product.

- Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.

- First principles. We don't ask how things have been done before. We ask why they were done that way at all.

THE ROLE

Gigs has built a platform that has outgrown the words we use for it. Inside the company, the same product goes by several names depending on who you ask. Outside, our story trails what the product can do.

As a Technical Product Marketing Manager, you'll sit with our product and engineering teams, learn the platform as it runs today and where it's heading, and turn it into something people can understand and buy. That takes a clear structure for what we sell, a consistent name for every part, and a story that works for partners, employees and investors.

Product marketing sits upstream of brand. You decide what we say and what we call things. Then you brief our brand marketers on what to write and where it should run. You'll report to our Head of Marketing and work day to day with our founders, who like to be shown new work early.

Nobody has held this job at Gigs before. We want someone who gets into the product the way an engineer does and explains it the way a good technical writer does.

What you will do

- Learn the product cold. You spend time with the product and engineering teams, read the roadmap, and understand how the platform works today. Soon you can explain any part of it without notes.

- Build the taxonomy. You break the platform into categories and give each part a name that holds up. One product should have one name, and every team should use it.

- Package the platform so it can be sold. Pricing and margin grow when we segment and sell distinct products. You work out the segments with product and commercial teams and define what sits in each.

- Write the story for each audience. Partners, employees and investors need different versions of the same truth. You write them all, including the product sections of investor material, so they read well outside the building.

- Brief brand marketing. Once you've settled what to say, you hand brand a clear brief for the engineering blog, external stories and other content. You name a new capability, and brand tells the world about it.

- Shape the AI narrative. Our AI work needs a clear, longer-term story that sits beside embedded connectivity. You build it with the founders and the product teams.

- Equip partners and sales. You turn the roadmap into messaging that sales and partner marketers use