Senior Benefits Manager

ABOUT JUNIPER SQUARE

Private markets are one of the largest, most complex, and most underserved corners of global finance. Our mission at Juniper Square is to unlock their full potential. We’re the Operations Partner trusted by 2,300+ GPs, unifying technology, data, and fund administration services into a single platform that helps GPs move faster, make better decisions, and scale with precision. With $300B+ under administration and 700,000+ LPs on platform, we’ve built the scale to match our ambition. And with JunieAI, our purpose-built AI platform, we’re reimagining how private markets operate, embedding intelligence across every workflow. Founder-led since 2014, backed by $350M+ in funding, and now 1,000+ employees strong, we’re building a company designed to shape the future of private markets for decades to come.

Our culture is built for people who want to do ambitious, meaningful work alongside exceptionally talented teammates. We think like owners, move with urgency, and take pride in solving hard problems that truly matter to our customers and the future of private markets. We believe the best ideas come from open debate, deep collaboration, and diverse perspectives, which is why we believe transparency is the default and feedback makes us stronger. If you’re energized by high standards, rapid growth, and the opportunity to help define a category at a pivotal moment, come join us!

Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first https://blog.junipersquare.com/juniper-square-ponders-future-of-office-with-digital-first-hybrid-workplace-strategy/ operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time.

ABOUT YOUR ROLE

As the Senior Benefits Manager, you'll own the benefits and leave experience end to end for a global, distributed workforce, and serve as the operational backbone of our Total Rewards function. You'll also own the employee perks and recognition programs that sit alongside our benefits, from anniversary awards to the budget for our Regional Culture Ambassadors Program. Reporting directly to the VP of Total Rewards & People Operations, you'll partner cross-functionally with Finance, Payroll, People Business Partners, and our benefits brokers and carriers to ensure our programs run flawlessly, stay compliant, and scale with the company.

WHAT YOU'LL DO

- Serve as the front-line owner for all employee benefits inquiries, including medical, dental, vision, FSA/HSA mechanics, dependent coverage, and qualifying life events, acknowledging and escalating urgent coverage or eligibility issues immediately.

- Own benefits enrollment across regions, including new-hire enrollment within eligibility windows, QLE processing, and annual open enrollment coordination.

- Manage carrier and EDI relationships, investigating and resolving file errors, coordinating eligibility changes, and tracking cancellations and reinstatements.

- Partner with our benefits broker on carrier issues, plan design, renewals, and employee communications.

- Project manage your own benefits work end to end, including renewals, open enrollment, and plan changes, setting timelines, coordinating partners, and delivering on deadline.

- Own leave administration end to end through Sparrow, including employee, manager, and People Business Partner communications, paystub coordination, return-to-work logistics, and fitness-for-duty documentation follow-up.

- Ensure leave and benefits deductions are accurate and supported with the right documentation each pay cycle.

- Own benefits compliance cycles, including ACA, Form 5500 filings, and non-discrimination testing.

- Prep