Customer success jobs · United States
314 open roles, newest first.
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82 new this week
ZEFR
22 days agoCustomer Success Manager
We are hiring a new Customer Success Manager to oversee the working relationships with Zefr clients on our programmatic product. This person will work with the biggest and best companies in the business, guiding them in…
Remote · New York City, NY Growth
Ashby
22 days agoRenewal Manager, SMB - Americas
$90K – $129K
As an Ashby Contract Manager for Startup accounts, you will play a key role in supporting our revenue function and customer satisfaction with customers who are up to 100 employees. You will manage annual customer…
Remote · Remote - US YC W19Ashby
22 days agoSMB Customer Success Manager - Americas
$80K – $138K
Our SMB Customer Success Managers create high-quality onboarding materials, documentation, and e-webinars that enable our customers to get up and running independently. They also jump in to assist via email and customer…
Remote · Remote - US YC W19
Deepgram
22 days agoDirector, GTM Engineering
$200K – $275K
This role sits at the intersection of GTM, Product, Engineering, and Finance and supports the full commercial lifecycle — from pre-sales and pipeline through contracting, usage, renewal, and expansion. You’ll own our…
Remote · USA - Remote YC W16
HappyRobot
22 days agoCustomer Success Manager
$120K – $180K
As a Customer Success Manager, you will own the post-sale relationship with a portfolio of large, enterprise customers. You will make sure each customer sees real, measurable value from their AI workforce, and then help…
Remote · United States YC S23Zipline
22 days agoCommercial Implementation Manager
A major initial focus of this role will be building two closely connected capabilities: how we understand and improve partner operational performance, and how we communicate with partners about their operations and…
South San Francisco, California, USA Growth
Pump.co
23 days agoCustomer Success Manager
As a member of our stellar customer experience team, you will work closely with some of the fastest growing companies in the world as their direct line of contact and support. You’ll partner closely with our account…
San Francisco, CA YC S22Zinier
23 days agoCustomer Success Consultant, US
In this high-impact role, you will be the trusted advisor who ensures our customers don't just implement our platform — they transform their operations with it. A core part of how you do that is through close…
Remote · Remote - United States Series CDatabricks
23 days agoSolutions Architect - Adtech
As a Solutions Architect, you will lead the technical strategy for your customers — owning architecture discussions, driving platform adoption, and serving as a trusted advisor to customer technical leads and…
United States Private equity
Posh
23 days agoCustomer Success Manager, SMB
$110K – $130K
You’ll be the first dedicated owner of this segment, which means you won’t inherit a playbook; you’ll build it. You'll onboard every new SMB organizer our sales team closes with a single structured onboarding call, then…
New York City YC W22
Storylane
7 days agoHead of Customer Success (US, Remote)
Storylane helps go-to-market teams show their product instead of just talking about it. We launched in 2021 and have grown fast since, 3.5x in 2023 and 2.5x in 2024, scaling to $10M+ ARR and 4,000+ customers, including…
Remote · Remote (US) YC S21
Quadrant Health
16 days agoCustomer Success Manager
$85K – $110K
You’ll be a primary point of contact for our customers, from onboarding through their ongoing use of Quadrant. You’ll lead customer calls, organize implementation tasks, translate feedback into clear tickets, coordinate…
New York, NY, US YC W21
Strac
17 days agoCustomer Success Engineer
$100K – $140K
You'll own the customer from signed contract onward: onboarding, integration setup, policy tuning, support, renewals and expansion for security and IT teams at 75+ mid-market and enterprise companies. Today that work is…
Remote · US / Remote (US) YC W22
TrueBiz
21 days agoFounding Solutions Engineer
$140K – $190K
We're hiring our first Solutions Engineer to own the technical side of every customer relationship, before and after the contract is signed. That means three kinds of work: helping prospects evaluate TrueBiz with their…
Remote · US / CA / Remote (US; CA) YC S22
