Region Manager

Binti builds software for state and county government agencies, focusing on reinventing social services. We started in child welfare, with the mission of helping every child have a safe, loving, and stable family. To date, we’ve helped approve more than 100,000 families to foster or adopt, and we support over 49% of the nation’s child welfare system. We have expanded our product offerings in child welfare, moving more to the root of the problem, helping families stay together and avoid separation, and are now expanding horizontally across other areas in social services.

Binti is a for-profit, mission-driven software company based in San Francisco, CA. Investors include Founders Fund, First Round Capital, Kapor Capital, and others. We’re a team of ~90 people and growing quickly. We care about creating a workplace where everyone feels welcome and can bring their full self to work. We have a huge, ambitious vision to rewire government to be more effective in expanding opportunities for people around the world, and we are looking for mission-driven, high-empathy, high-performance, and low-ego team members to join us on our exciting journey towards that vision.

Role Overview

The Region Manager (RM) is a trusted advisor to the most senior leadership at Binti's state and county government partners — commissioners, directors, and program heads — helping them understand what's actually limiting their outcomes and building a plan to close that gap. The work looks like an embedded strategy engagement: if a state's family finding search volume is flat, or licensing approvals are taking longer than they should, the RM is the person leadership calls to dig into why, build a data-backed case for what to change, and drive that change through to a measurable result.

RMs operate a territory of state and county partners and are accountable for the relationship over time, built on demonstrated impact. Renewal and expansion follow naturally when an RM has genuinely helped a state serve more children better.

You'll have direct access to decision-makers on both sides: Binti's own leadership team, and the executives, program directors, and procurement officers inside the agencies you own. Binti's tools help agencies increase approved foster and adoptive families by an average of 30% — a real dent in the national shortage of foster and adoptive parents. Binti now works with 550+ agencies across 39 states, serving about 49% of children in the child welfare system in the US. Your job is to help your partners realize that kind of impact at scale, across everything Binti can do for them.

You'll also contribute to strategic initiatives beyond your own accounts — shaping how Binti approaches partnership and procurement strategy, and scaling successful playbooks from one state to others across the public sector.

What You Will Do

- Partner directly with senior agency leadership — commissioners, directors, program heads — to diagnose what's limiting their outcomes (e.g. low family finding search volume, slow licensing throughput, underused modules) and build a concrete plan to close the gap

- Use account and product usage data to build a compelling, evidence-based case for change that senior stakeholders can act on

- Serve as a genuine strategic advisor — the person leadership turns to for a hard operational question

- Own the relationship and renewal strategy for your territory, treating renewal as the outcome of demonstrated impact

- Identify expansion opportunities that emerge naturally from impact work — new users, new modules, new agencies — and partner with the Sales team to bring them to close

- Contribute to strategic initiatives beyond your own book of business — scaling what works in one state to your broader territory, and shaping Binti's approach to partnership and procurement strategy across the public sector

- Own your territory's forecasting and account planning, working closely with CS Operations, Sales, and l