Director, Mid Enterprise Sales

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

Klaviyo is building the next phase of our Mid-Large Enterprise business in APAC, and we’re looking for a Director of Sales to lead this critical growth engine from Sydney.

Reporting to the ANZ Country Sales Leader, you’ll own the strategy, execution, and development of our Mid-Large Enterprise sales organization for Australia and New Zealand. This role sits at the intersection of people leadership, go-to-market strategy, and operational excellence — with responsibility for people development, driving predictable revenue, and shaping how Klaviyo wins upmarket in APAC.

This is a high-impact leadership role for someone who has successfully built and scaled sales teams in fast-growing SaaS environments and thrives in ambiguity, acceleration, and change.

What You’ll Do

Lead & Scale the Mid-Large Enterprise Business

- Own the vision, strategy, and execution for Klaviyo’s Mid and Large Enterprise segment in ANZ

- Translate growth objectives into clear operating plans, priorities, and execution rhythms

- Lead a team of high performing Account Executives.

Build Exceptional Teams

- Hire, develop, and retain best-in-class sales and talent

- Coach and develop your team, setting a high bar for leadership, performance, and accountability.

- Create clear career paths, succession plans, and development frameworks to support long-term growth

- Lead cross-functionally to ensure that your extended team is aligned, motivated and engaged through creating clarity, building trusted relationships and modelling Klaviyo’s values and behaviours.

Drive Revenue Predictability & Performance

- Own forecast accuracy, pipeline health, and performance management across the Mid-Enterprise org

- Use data to identify trends, risks, and opportunities — turning insights into action

- Set and uphold rigorous standards for deal quality, inspection, and execution

Shape Strategy & Influence the Business

- Partner closely with Sales Leadership, Marketing, Business Development, Partnerships, Enablement, RevOps, Product, and Customer Success to drive regional growth

- Serve as a thought leader for the Enterprise segment, influencing go-to-market strategy and investment decisions

- Help define and evolve Klaviyo’s upmarket motion, including account strategy, sales methodology, awareness and customer engagement models

Operational Excellence & Change Leadership

- Introduce and optimize tools, processes, and playbooks to improve efficiency and effectiveness

- Lead change management as the business scales — helping teams adapt while maintaining performance

- Put AI and automation at the center of how the team operates, building smarter and more scalable ways of working

Customer-Centric Leadership

- Champion a customer-first mindset, ensuring strategies and execution improve the end-to-end customer journey Support teams in navigating complex, multi-stakeholder deals with confidence and credibility

- Build executive relationships in key clients to support your team, leveraging and transferring your credibility to your team to help them succeed.

How You’ll Make an Impact

Team & Culture

- Set the tone for a high-performing, inclusive, and energized sales culture

- Run regular tactical and developmental 1:1s with managers and leaders

- Balance ambition with sustainability — pushing for excellence while investing in people

Leadership

- Provide strategic direction and influence across the APAC sales organiz