Mentor Student Affairs

This role is for one of Weekday’s clients Salary range: Rs 100000 - Rs 1200000 (ie INR 1 - 12 LPA)

We are looking for a compassionate, dependable, and proactive Mentor – Student Affairs to support the overall wellbeing, academic engagement, and campus experience of international students pursuing higher education in India. The Mentor will serve as a trusted and approachable point of contact for students on campus, helping them navigate university life, adjust to a new environment, address concerns, and stay on track academically and personally. This is a hands-on, campus-facing role that requires strong interpersonal skills, cultural sensitivity, sound judgment, and a commitment to following through on student concerns until resolution. - Department: Student Affairs - Location: On-campus – Palwal and Hisar, Haryana - Reporting To: Head of Student Affairs - Open Positions: 1 - Career Growth: Student Affairs Leadership and Campus Operations Requirements Key Responsibilities - Student Mentoring and Wellbeing: Act as the primary point of contact for students, providing guidance, reassurance, and support. Listen to concerns, resolve routine issues, and promptly escalate sensitive or urgent matters through appropriate channels. - Academic Engagement and Accountability: Monitor student attendance, academic participation, and engagement. Identify early warning signs, follow up with students, and coordinate with university teams to help students remain on track. - Student Onboarding and Campus Integration: Assist new students with orientation, university processes, campus navigation, and adjustment to life in India. Encourage a welcoming and inclusive environment that promotes a sense of belonging across cultures. - University and Stakeholder Coordination: Build strong working relationships with faculty, university administration, hostel teams, and internal Student Affairs teams. Ensure clear communication, timely updates, and effective follow-through. - Student Activities and Development: Encourage participation in campus events, community initiatives, life-skills programmes, and career-readiness activities that contribute to students' overall development. - Documentation and Issue Tracking: Maintain accurate student records, activity reports, and issue logs. Monitor concerns through to resolution while ensuring student privacy and confidentiality. - Student Support and Escalation: Exercise sound judgment in handling student concerns independently and involve the Head of Student Affairs whenever necessary. Key Performance Areas - Student Welfare: Ensure students feel safe, heard, supported, and connected to appropriate resources. - Academic Progress: Track attendance, participation, and academic concerns while ensuring timely intervention. - Campus Coordination: Maintain effective communication with students, university stakeholders, and internal leadership. - Student Experience: Support smooth onboarding, meaningful campus engagement, and timely resolution of student concerns. Must-Have Skills - Strong interpersonal and communication skills. - Genuine empathy and a student-first approach. - Cultural sensitivity and the ability to build trust with international students. - Excellent organisational and coordination abilities. - Reliability, accountability, and consistent follow-through. - Discretion when handling confidential student information. - Sound judgment and the ability to identify situations requiring escalation. - Willingness to work on-site in Palwal or Hisar, Haryana. Good-to-Have Skills - Experience in peer mentoring, student councils, NSS, NCC, or similar student-facing initiatives. - Exposure to counselling, psychology, or education-related coursework. - Experience coordinating campus events, student activities, or community programmes. Ideal Candidate Profile The ideal candidate is approachable, patient, organised, and dependable, with a genuine interest in supporting young people. They should remain calm in challengi