Partner Delivery Manager, Air & Space Delivery Team

CONSEQUENTIAL WORK. DEDICATED PEOPLE.

ABOUT ONEBRIEF

Onebrief builds collaboration and AI-powered workflow software for military planning and operational coordination.

Military planning is complex by nature, requiring teams to coordinate information, people, and decisions across systems and locations. Onebrief brings planning, collaboration, simulation, and AI into one connected environment, helping teams test strategies, adapt to changing conditions, and make decisions with greater clarity when the stakes are real.

We are a distributed team of builders from military, operational, and technology backgrounds who care deeply about improving how important work gets done. Some team members work remotely, while others work directly alongside customers in operational environments around the world.

Founded in 2019, Onebrief is backed by leading investors including General Catalyst, Battery Ventures, Insight Partners, Sapphire Ventures, and Human Capital. Valued at more than $2 billion, we continue to invest in product innovation, AI capabilities, and team growth.

WHY THIS ROLE EXISTS

Air Force and Space Force organizations need planning tools that fit the way their staffs make decisions, coordinate across commands, and execute missions. A successful implementation depends on more than a software rollout: it requires someone who understands air and space operations, can earn the trust of planners, and can translate their workflows into practical, sustained use.

As a Partner Delivery Manager, you will onboard new commands, help existing customers realize sustained operational value, and support qualified growth opportunities. You will bring Air and Space expertise to exercises, customer workflows, demonstrations, and pilots while making each delivery more repeatable. This is an individual contributor role reporting to the Air & Space Delivery Operations Manager.

WHAT YOU’LL DO

- Own assigned new-command onboarding from the Growth handoff through a conditions-based transition to Mission Success. Define customer outcomes, coordinate delivery, and surface risks early.

- Help air and space planners translate operational processes into useful Onebrief workflows; train and coach users in person and remotely. Validate Space Force use cases on their own merits rather than assuming Air Force workflows transfer directly.

- Support existing customers alongside Mission Success through exercises, planning events, workflow improvements, training, and coordinated issue resolution so they realize sustained operational value.

- Partner with Growth and Mission Success on scoped demonstrations, pilots, and net-new and expansion opportunities. Define the customer problem, required resources, success criteria, and next decision.

- Build proficiency in Onebrief and Onebrief AI, and provide basic Atom Engine support in partnership with the Atom Engine Delivery Team.

- Share customer needs, product feedback, and after-action lessons with the appropriate teams; turn validated insights into reusable workflows, demonstration assets, and delivery playbooks.

- Remain comfortable and ready to pivot beyond your primary customer base to support other customers, delivery teams, and surge requirements as GDT priorities evolve.

MINIMUM QUALIFICATIONS

- Experience supporting operational planning, coordination, or execution in an Air Force or Space Force headquarters, operations center, wing, or comparable joint environment.

- Working knowledge of air or space planning and the ability to explain how staff organizations, operational workflows, and decision makers interact.

- Experience independently coordinating a complex onboarding, implementation, exercise, or operational event across multiple stakeholders.

- Ability to build trust with customers, teach new tools and workflows, and communicate clearly with operational and technical stakeholders.

- Strong technical aptitude and the ability to learn complex software, troubleshoot